Faq

When will my order ship?

Orders are typically processed and shipped within 3 business days of the purchase date.

How long does shipping take?

Shipping times vary because we ship worldwide from different fulfillment centers, depending on your location. The average shipping time is approximately 7-10 business days. Your tracking number will be updated 3-7 days after your order ships.

How can I cancel an order?

We can only cancel orders within 12 hours of placing them. After this time, the order has most likely been processed and is being prepared for shipping or has been dispatched. Once this takes effect, it is no longer our responsibility. We apologize for any inconvenience this may cause, but we pride ourselves on our prompt service, which includes shipping your orders as quickly as possible.

What is the return policy?

If there is a problem with your order (defective product, incorrect order, damaged order, etc.), please contact us within 7 days of receiving your order. We will be happy to help you evaluate the issue and, if approved, we will send you a replacement. Please do not return anything before we have reviewed the case. Our customer service team will evaluate the request and send further instructions. Easylife reserves the right to reject any return request.

You are responsible for paying the shipping costs to return your item. Original shipping costs will not be refunded.

What payment methods do you accept?

We accept PayPal, credit card (Visa, MasterCard, Discover, and American Express), debit card, or e-check (i.e., with your regular bank account).

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